Privacy Policy

At Gears & Glam, your privacy is our priority. We are committed to protecting your personal information and ensuring a safe and secure shopping experience. Below is an overview of how we collect, use, and safeguard your data.

1. Information We Collect

We collect the following types of information when you use our website:

• Personal Information: Name, email address, shipping and billing addresses, and payment details.
• Account Information: Username, password, order history, and preferences.
• Technical Information: IP address, browser type, operating system, and browsing activity.
• Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze website traffic. These cookies track user behavior but do not store personally identifiable information.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing: To process payments, fulfill orders, and deliver products.
• Customer Support: To respond to inquiries and provide customer service.
• Personalization: To suggest products based on your preferences and order history.
• Marketing Communications: With your consent, we may send promotional emails about our products, events, or offers.
• Analytics: To analyze website performance and improve your experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and providing services (e.g., shipping and payment processing). These partners are contractually obligated to protect your information and only use it for the services they provide.

We may also disclose your information if required by law or to protect our legal rights.

4. Data Security

We take your data security seriously. We use a combination of encryption, firewalls, and secure servers to protect your information during transmission and storage. However, please note that no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Opt-Out of Marketing: You can unsubscribe from marketing emails at any time using the link in our emails.

To exercise any of these rights, contact us at info@gearsandglam.com.

6. Cookies and Tracking Technologies

We use cookies to improve website functionality and personalize your experience. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings, though disabling cookies may limit certain website features.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing the privacy policies of any external sites before submitting personal information.

8. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@gearsandglam.com
Address: 35 Fairground St., Lindsay, ON K9V 3P1, Canada

Last Updated: June 20, 2025